Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracey

Tracey

February 13, 2026

5  out of  5
rating by Tracey
"Great agents and staff are always available and always very helpful. I never get a recording but a real person on the line. Staff is patient and kind and gets things done quickly."
We responded:
"Thank you for taking the time to leave review for us, much appreciated!! And we appreciate your business!! "
Profile photo of Tracey Feathers

Tracey Feathers

February 13, 2026

5  out of  5
rating by Tracey Feathers
"Great agents who are always available and take their time with you. I have called with many questions and they are very helpful. I always get a real person on the phone, never a recording. Highly recommend!"
We responded:
"So kind of you to leave a review for us, THANK YOU!! And thank you for being a great customer!! "
Profile photo of Misty

Misty

February 9, 2026

5  out of  5
rating by Misty
"I love this location. When I reach out to them I feel like I am working with a group who truly cares. They treat me like family and explain information in language that I can understand. When I call or email I always receive a response within a reasonable amount of time. This is a wonderful group to do business with. I love Renee and it’s more than just another insurance company. They take the time to explain things to me in a way that I am able to comprehend. They are not trying to oversell you on anything . I have been with them forever and wouldn’t change anything. 😊"
We responded:
"Misty, THANK YOU, THANK YOU, THANK YOU! Your review is exactly what we strive to offer - so it is much appreciated. Thank you for taking the time to share - it's a tremendous help to us. We appreciate you!! darin"
Profile photo of Michael Brown

Michael Brown

February 1, 2026

5  out of  5
rating by Michael Brown
"Impeccable service and follow up"
We responded:
"thank you for taking a moment to share this review..much appreciated!!! and thank you for being a great customer! darin "
Profile photo of Cedric Hendrix

Cedric Hendrix

January 22, 2026

5  out of  5
rating by Cedric Hendrix
"Love this place, they have been so helpful over the years, my favorite insurance company ever"
Profile photo of Robert DeSantes

Robert DeSantes

January 22, 2026

5  out of  5
rating by Robert DeSantes
"I recently moved from North Carolina to South Carolina. I’ve been a state farm client for over 38 years. I contacted this agency to transfer my home insurance, my automobile insurance, and my umbrella insurance. They took care of everything effortlessly on my part. They were polite, responsive, and understood what I needed. I would highly recommend them."
Profile photo of Mike R

Mike R

January 15, 2026

5  out of  5
rating by Mike R
"Nice folks"
We responded:
"thank you for taking time to share a review. we appreciate it and appreciate you! darin "
Profile photo of Mike Joseph

Mike Joseph

January 14, 2026

5  out of  5
rating by Mike Joseph
"My wife and I are buying a condominium in Cherry Grove, South Carolina and had to get Insurance from a South Carolina broker. This resulted in a conversation with Ms Renee Lewis of the State Farm agency in Pineville. Buying insurance can never be a fun thing to do, but in dealing with Ms Lewis she made it as painless as possible. On the same day I called, she sent a quote, and when I called her, she came up with a couple of different ways to reduce the quote by $200. That’s not something really you expect from anybody in business, I don’t think. Ms. Lewis inspired a lot of trust in the way she talked, and in her explanations of the various terms of the policy. While I am a retired lawyer and have some familiarity with insurance , there were two or three things about it that I really didn’t begin to understand. She took the time to go over each one carefully, explaining it fully and in a way I could understand. So, I’m very satisfied with the agency and especially Ms Lewis’s professionalism."
We responded:
"Thank you very much for taking the time to share your experience. It's awesome to hear that Renee was able to make the insurance process as smooth and straightforward as possible for you guys. It’s great to know Renee earned your trust and helped you feel confident about your coverage... we hear this about her often. We appreciate your kind words and your confidence in our office. Thank you again for taking the time to offer this review and please know you are a valued customer! darin "
Profile photo of Sandra Moore

Sandra Moore

December 28, 2025

5  out of  5
rating by Sandra Moore
"Called office with a question and it was answered and other suggestions to help my auto policy. Very helpful!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a great experience with us! We appreciate you and your business! Happy New Year!"
Profile photo of Jack Kirby

Jack Kirby

December 28, 2025

5  out of  5
rating by Jack Kirby
"Awesome staff"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy New Year!"
Profile photo of Paul Settlemyre

Paul Settlemyre

December 28, 2025

5  out of  5
rating by Paul Settlemyre
"Great prices and AMAZING service! Best experience ever!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy that we provided such a good experience for you. We appreciate you! Happy New Year!"
Profile photo of Sandy Adams

Sandy Adams

December 15, 2025

4  out of  5
rating by Sandy Adams
"We have Darrin Morton for years. Great place - no matter how long in between calls I always feel like they know us and make us feel at home."
We responded:
"Thanks you for taking the time to leave a review! You have been a great client for a long time. So glad you feel "at home" with us. We appreciate you and your business! Wishing you the happiest of holidays!"
Profile photo of Karen WC

Karen WC

November 14, 2025

5  out of  5
rating by Karen WC
"Mary was great, knowledgeable and efficient!"
We responded:
"Thank you for taking the time to share your thoughts! We are happy that you a new customer. We promise that you will find that quality of customer service from our office every day! "
Profile photo of Annette Dowd

Annette Dowd

November 4, 2025

5  out of  5
rating by Annette Dowd
"Mary at State Farm is the best. She has been handling my auto insurance for 20years. I would highly recommend using Mary and the entire Darin Morton State Farm agency for your insurance needs."
We responded:
"Thank you for your 5-star review! You have been a great loyal customer and always a pleasure to work with! We appreciate you and your business!!"
Profile photo of Andrew Shuler

Andrew Shuler

October 29, 2025

5  out of  5
rating by Andrew Shuler
"Great People! Amy Kendall went above and beyond for me and my family! So appreciative of State Farm and their amazing rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We agree - Amy is the best! We look forward to continuing to support your insurance needs."
Profile photo of Amber Kendall

Amber Kendall

October 29, 2025

5  out of  5
rating by Amber Kendall
"I’ve been so happy with my experience at State Farm in Pineville. Amy is wonderful, always friendly, professional, and quick to help with any questions or policy updates. It’s nice to have someone who truly cares and takes the time to make sure everything is handled smoothly. Highly recommend this office to anyone looking for great customer service and peace of mind with their insurance!"
We responded:
"We’re honored by your positive feedback! We agree - we are very lucky to have Amy! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Scotee-Lynn Kendall

Scotee-Lynn Kendall

October 29, 2025

5  out of  5
rating by Scotee-Lynn Kendall
"Y’all are awesome!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Thomas O'Banner

Thomas O'Banner

October 23, 2025

5  out of  5
rating by Thomas O'Banner
"Darin Morton’s Office does a great job of taking care of me and my family."
We responded:
"Thank you for much for your great review! We appreciate you!"
Profile photo of Doc Worley

Doc Worley

October 2, 2025

5  out of  5
rating by Doc Worley
"Excellent and personal service. Thanks to Phyllis and the entire team!"
We responded:
"Thank you for taking the time to offer a review. And thank you for the compliment and I’ll share with Phyllis your mention of her. Thank you!! "
Profile photo of K. J. Divine

K. J. Divine

September 26, 2025

5  out of  5
rating by K. J. Divine
"Ms. Phyllis has got to be one of the most sweetest, most kindest person I've ever known in my life! She takes care of all of my insurance needs, makes sure I understand everything, works with me when I need help, encourages me to be my best, is a listening ear if I need a friend, and has the best advice when I don't know what to do. She's more than just an insurance agent, she's like family, and I'm so grateful for her! If you ever need insurance on your home or automobile, PLEASE give Ms. Phyllis a call! You will not regret it!"
We responded:
"Thank you for your 5-star review! We know we are lucky to have Phyllis as part of our team! We are thrilled that you are so happy with our office and particularly Phyllis. Leet us know if you need anything. We appreciate you!"
Profile photo of Whitney Munroe

Whitney Munroe

September 19, 2025

5  out of  5
rating by Whitney Munroe
"Phyllis and Mary always help me out whenever I need it! Very professional."
We responded:
"Thank you for taking the time to share your thoughts! You have been a great long-time customer, and we appreciate you! So glad you are happy with the service at our State Farm office!"
Profile photo of VIRGINIA Gentile-Meadows

VIRGINIA Gentile-Meadows

August 25, 2025

5  out of  5
rating by VIRGINIA Gentile-Meadows
"The ENTIRE staff and Darin Morton are incredibly knowledgeable and helpful. On more than one occasion I have been impressed with the time, assistance and care they have provided when either dealing with my stuff, my teenager or my elderly mom. THANK YOU for being there EVERY time I have reached out! - Virginia Meadows"
We responded:
"That is very kind! Thank you! And i will share this with our Team. You have been loyal to us for a long time and that is most appreciated. We strive to offer Small Town Service in the Big City!"
Profile photo of Richard Downey

Richard Downey

August 25, 2025

5  out of  5
rating by Richard Downey
"This office has exceptional customer service. Mary S has gone over and above on all requests and checks in to make sure we understand our policy. Strongly recommend this office for insurance needs! Very friendly and proactive."
We responded:
"Thank you for your 5-star review! You and Sally have been great customers and we appreciate your kind words! "
Profile photo of Brendan Scanlon

Brendan Scanlon

August 11, 2025

5  out of  5
rating by Brendan Scanlon
"I needed information on my auto policy regarding a cracked windshield on my auto from a stone that hit it while driving on a highway, Mary assisted to have a windshield partner contact me to have it replaced, she also explained my comp coverage, great customer service Mary! Thanks."
We responded:
"Brendan, thank you for your 5-star review! My State Farm team and I are so happy that you had a good experience with us. You have been a good customer for quite awhile and we appreciate you!"
Profile photo of Kim Majeski

Kim Majeski

July 31, 2025

5  out of  5
rating by Kim Majeski
"I have been working Darin Morton and his Team at State Farm for nearly 35 years and they are the absolute Best!! They are always extremely responsive and helpful every time I have contacted them and would highly recommend them."
We responded:
"Kim, you have been such wonderful customers since day one! Thank you for taking the time to review our office. WE appreciate you and Ray very much!"